By: Zach More
You are all excited for the big game, it's the only thing on your mind for a week. The day finally comes, you get in the car and you're on your way to the game. Finally after what seems like forever you get to the lot or garage for parking, you put the car in park and you have that quick second of fear, "Did I remember the tickets?" We have all had that feeling. Well the days of thinking "Do I have the tickets" may be coming to and end. The Minnesota Timberwolves have become the first major sports team to go away from paper tickets all together and go to "E-Tickets" (Electronic Tickets). Many teams in sports along with venues for concerts have been using a mix of paper tickets and E-tickets for a couple of years now, but the Wolves have decided to take that an extra step and use a mobile app called Flash Seats exclusively.
Flash seats is an app that allows you to buy, sell, transfer exchange and transfer tickets all with a few touches of your phone, tablet or computer. The app's number one selling point is ending the long waits in will call lines. With flash seats you sign in to the app on your smart phone, click on the night's activity you bough tickets for and use the QR code that appears to get in the arena. If your party is not all entering the game at the same time you can transfer the unused tickets to the other members of your party with a few simple steps on the app. If you do not have a smart phone, the credit card that you bough the tickets with can be swiped at the door to get in.
This system seems pretty simple right? Well in theory this should speed the process up, but so far the early return on the product hasn't been great. Many are confused by how to use it and problems have occurred when trying to enter the game. I do have to say the one game I have attended this season I felt as though it was more of a Target Center accessibility issue than a Flash Seats issue. Other complaints that have been said is it's harder to buy and sell tickets on the sites (Flash Seats can be used as a resell site as well, like Stubhub). Others say prices are too high and too large of handling fees occur.
Like everything, Flash Seats has kinks and bugs it needs to fix, but with the new technology age upon us we will start seeing this in more and more spots. Whether it be the Flash Seats app or other apps similar to it. When the kinks do get worked out and teams, more specifically the Wolves, get to know the ins and outs of the program things will improve. If this debate was up to me, which many are probably very happy it isn't. I think these type of apps should be used with an option to still get the paper tickets, specifically for the older generation. All in all the ticket scene is changing and it's time you get familiar with the changes.
For any further questions or more in depth instructions with this app check out this link: https://www.flashseats.com/?ss=0&fss=1078368133